Frequently Asked Questions
You can pay in cash to the driver in Malaysia Ringgit, bank transfer or e-wallet. Credit cards payment will be available soon.
You can book anytime before the pick-up time. However, most of the time the taxis are fully booked within 3 days so we encourage you to schedule your booking at least 3 days in advance.
You can make travel changes 24 hours before the scheduled date. However, the acceptance of the revision will still depend on the availability of the taxi.
All our taxi charges are per vehicle and not per passenger.
We do charge for waiting time, but you should send us your flight number so that the driver can track your arrival anytime. It is only after that the waiting charges can be negotiated about.
Yes. Softcopy of receipts will be sent after each trip is completed. Please indicate during booking.
Kindly note it is optional in Malaysia. We do provide child car seat (up to 18kg only) with additional MYR30 each way. We could arrange for 1 child seat per trip due to limited seats available or do suggest to bring your car seats along for the journey.
Yes, we do. On the Quote tab, kindly click on Special Request when asked for the Trip Type. We will give you a quotation accordingly.
- +6014-3315499
- marketing@vvip-transport.com